Normans Staff Noticeboard

Orders
HI All,  When putting an online order manually onto an account, please can you ensure the same details are on the account as the most recent order.  We&...
Wed, 29 Sep, 2021 at 6:48 AM
Changing Orders!
Hi all,  Before editing orders, please can you double check the dispatch method.  To do this, highlight order line, Action, View Header  Check dispatc...
Wed, 29 Sep, 2021 at 6:48 AM
DUBAI Deliveries!
Hi All,  As we recently found out yesterday from an order, it can be a pain to send things to Dubai! Mainly because they have no street addresses or postc...
Wed, 29 Sep, 2021 at 6:48 AM
REPAIR Code on Opera
Hi Everyone,  (More aimed at Support) However, please do not use the REPAIR stock code... Jeremy only should really use this code as it's for his ...
Wed, 29 Sep, 2021 at 6:48 AM
05/07 Weekly Feedback
Hi Everyone,   Weekly feedback attached. 
Wed, 29 Sep, 2021 at 6:48 AM
Jupiter Prices
Prices going up. However, Nigel (Lawless) still has some product at "old" prices. Thus when quoting for any competitive deals on Jupiter, alwa...
Wed, 29 Sep, 2021 at 6:48 AM
Shure
Now had confirmation that we will not be able to get any Shure product for the foreseeable future (despite my best efforts). We'll get these taken off...
Wed, 29 Sep, 2021 at 6:48 AM
Fraud Update - Addresses Verification
Hi All, We have received a charge back today from a telephone order that based on our current fraud procedures was not picked up. It was nobody's faul...
Wed, 29 Sep, 2021 at 6:48 AM
Selmer Saxophones
As you know we cannot get Selmer Saxophone's from VBI now. (They do still have low stock of some Selmer items, so still worth asking them) I have a co...
Wed, 29 Sep, 2021 at 6:48 AM
Warehouse Management Update
Hi all, Since the recent incident involving Pete Robinson, our warehouse has been running without a dedicated manager and, due to his very unfortunate lon...
Wed, 29 Sep, 2021 at 6:48 AM