Normans Musical Instruments

Customer Service Things to Say and not Say when dealing with customers!   This is from an Article written by a guy called John A Goodman who’s regarde...

Hi All,  When you adjust any stock in and out can you please update the Stocktake 2014 spreadsheet found here:   S:\Normans Support\Accounts\Purchase ...

Hi All,  When you take an order for a clearance item over the phone or by email, please remember to let Gary know so he can take it off the website! The...

I have had a woman call regarding the £100 cash back through Amazon. I spoke to John at Casio and as long as they purchase the pianos through Normans Musica...

Hello,  As you will all have noticed - there is now an ideas board! If you ever think of any good ideas (maybe a competition, offer, facebook post etc.)...

Change in Terms to Instrument costs: Currently buy at T-18% (best anyone else buys at is T-15%) Will change 1s April to T-15% (best anyone else buys at ...

Hi Everyone,    The HB group is the company that we order all of our stationary and kitchen stuff etc from.    One of the managers Keith has recentl...

Hello all,  Thank you for all sending your about me sections for the website. We now need pictures of you all! We thought it would be a good idea to tak...

We have an advance shipment of some Forenza items scheduled for arrival on/around 23/4 This is on PO062935 N SKU BC SKU Instrument No ...

Hi All, Please can we make sure when we are booking in repairs that we check to see if the customer has an account and if not create one. There is a Macro...