Hi All,
Please can we make sure when we are booking in repairs that we check to see if the customer has an account and if not create one. There is a Macro for repairs as you all should know which requires you to put the account code at the top.
This isn't always being done and needs to be on an account as oppose to B4000 in case we have any come backs from the repair that has been taken out. Also we can keep a track of how many times an instrument has been repaired in the cases where we get customers wanting new instruments.
Another little moan... to make it easier and quicker for when customers return... can we please put the ticket number AND the customers name on the instrument.
Thank You