From the Fulfillment Survey

I was recommended Normans Instruments by a friend so I knew they must be good. I thought the website was great, clear and easy to use. The whole process was very straight forward. My order was confirmed, I was then updated on when I would receive my order. It came very quickly, packaged nicely. Unfortunately one of the Ukuleles was faulty, I contacted the company and was quickly sent a reply with apology. They gave me clear instructions on how to return the faulty Ukulele and sent me out another straight away so I was not inconvenienced before I even sent the faulty one back. So fantastic service and I will definitely use them again and recommend them. Thank you!
by: shirley@yobaby.co.uk
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