Hi Folks.

We are getting a few sage pay payment which are coming through as fraud and we are getting stung for it!

Please note the following:

  • Add delivery address to the sage pay payment screen if different from Invoice address
  • Please make sure you check any sage pay payment 20-30 mins after you've taken payment. 

Anything fraud will look like this: New_Picture__2_.bmp a yellow or red shield. At this point I would delete the order, then we need to call sage pay and find out why. 08451114455, they will ask for the Merchant Number (like below)New_Picture__3_.bmp

 

Third Man ID which is foundNew_Picture__4_.bmp

 

Sales team: If a customer is buying anything over £500 with a different delivery address please talk to me.

If you don't understand the above please talk to me.

Jonty