As promised, please find below list of the numbers to call if there are any issues with your daily collection. DON'T CALL CUSTOMER SERVICES.
Mon - Thur, the collection is covered by our linehaul dept
Hub Traffic Office
0121 665 3155
0121 665 3156
and on a Friday the Smethwick depot cover, with one of their drivers.
DPD Smethwick Operations office
0121 227 2139
0121 227 2162
0121 227 2163
PM Shift Manager - Ronnie
mobile 07944 194003
Then if you're still having problems, your guys can call me on 07785 383223 (although I'm off now for two weeks as I'm getting married), so they will need to contact my colleague Jas Ganger 07825 605730, in my absence.