Hello Normans 
I dealt with your Company for the first time today - on the advice of a man who is teaching me to play the guitar. 
I have ordered and amplifier and a jack lead. 
I have to say that it has been really easy to deal with you. I have used your website, phoned your customer service people and also changed the delivery date for my parcel. 
Everything I have done has been extremely easy for me (I am 70 years old and find most IT a hassle!). Your Customer Service people were a delight and so helpful. Changing the delivery date was a real breeze! 
Perhaps you should offer up your system to others as model customer service. It has been a real delight to have dealt with you, and you can be sure that if I need anything else musical, you will be the first site I contact. 
Thanks again. 
Russell McLaren